Clearit Customs is committed to respecting the privacy of individuals and businesses and recognizes the importance of appropriately managing and protecting any personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and disclose personal information for all users of our services in Canada, the USA, and other jurisdictions.
1. Collection of Personal Information
We may collect personal information from you, including your name, contact details, company information, and other details necessary to provide our customs and logistics services. We collect this information only for valid business purposes and to comply with applicable laws. We make reasonable efforts to inform individuals and organizations about the purposes for which their personal information is collected.
2. Accuracy
We take reasonable steps to ensure that the personal information we collect and use is accurate and complete. Individuals and organizations may review their personal information and request corrections. We will update information as required upon written request.
3. Storage and Security
Personal information is stored using physical and electronic measures designed to prevent unauthorized access, collection, use, disclosure, or disposal. We maintain safeguards appropriate to the sensitivity of the information collected.
4. Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
5. Disclosure
We do not disclose personal information unnecessarily. Disclosure may occur to employees, service providers, affiliates within the Freightos Group, or other third parties only when required for business purposes or with the consent of the individual or organization.
6. Access and Rights
Individuals have the right to access personal information held about them and request corrections. Depending on your jurisdiction, you may also have rights to request deletion, limit certain uses, or opt-out of marketing communications. Requests can be made by contacting Clearit Customs directly.
7. Cookies and Online Tracking
We may use cookies and similar technologies to improve your experience on our website. You can manage cookie preferences through your browser settings.
8. Children’s Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website, and continued use of our services constitutes acceptance of any changes.
10. Contact
For any questions or requests regarding this Privacy Policy, you may contact us via our Contact Us page